Refund & Return Policy. Freshness-sensitive coffee has limited return options.
Generally final sale
Opened coffee beans, drip bags, and perishable or freshness-dated items are final sale — no refunds once the seal is broken.
Eligible returns (14 days)
- Unopened coffee bags still within freshness window
- Unused brew gear in original packaging
- Wrong item shipped (contact us with photos within 48 hours)
How to request
Email [email protected] with your order number and reason. Approved refunds or exchanges are issued at OH Supply discretion. Contact us before a chargeback.
Last updated: 2026 — review with counsel before publication.
Start the Morning Right
The kettle’s waiting.
Whole bean, drip bags, filters, and brew gear for a calmer first cup.